Research & Transparency
In April 2024, Snorple conducted a post-purchase customer satisfaction survey sent to all verified purchasers who had used the product for a minimum of 7 days. The purpose was to measure self-reported snoring outcomes and gather feedback on the boil-and-bite fitting experience.
Surveys were sent via email to 3,841 eligible customers. A total of 1,247 responded, representing a 32.4% response rate. Respondents were not offered any incentive to participate.
| Question | Response Options |
|---|---|
| How has your snoring changed since using Snorple? | Completely stopped / Significantly reduced / Slightly reduced / No change / Worse |
| On what night did you first notice a difference? | Night 1 / Night 2–3 / Night 4–7 / After week 1 / Not yet |
| Did your bed partner notice a difference? | Yes, significant / Yes, slight / No / N/A (sleep alone) |
| How comfortable is the device to wear? | Very comfortable / Comfortable / Slightly uncomfortable / Uncomfortable |
| How likely are you to recommend Snorple? | Definitely / Probably / Probably not / Definitely not |
| Primary metric: "Reduced snoring" includes respondents who selected "completely stopped" OR "significantly reduced" OR "slightly reduced" (combined 91%). | — |
For context, peer-reviewed clinical trials of mandibular advancement devices (MADs) — the mechanism behind Snorple — report efficacy rates of 75–85% for mild-to-moderate snoring. Our 91% customer-reported figure is consistent with this range and may reflect the additional benefit of Snorple's combined MAD+TSD design. However, clinical trials use objective polysomnography measurements while our survey relies on self-report, so direct comparison should be made with caution.
| Metric | Result |
|---|---|
| Reported successful boil-and-bite fit on first attempt | 88% |
| Rated overall comfort ≥4/5 | 81% |
| Experienced mild jaw soreness in first week | 34% |
| Jaw soreness resolved within 2 weeks | 91% of those affected |
| Still using device at time of survey (7+ days post-purchase) | 89% |
| Would purchase again | 92% |